We are a small, family run business and lovingly pack all of your orders by hand, so please allow up to 5-7* working days for your order to be received although we do aim for 3-5 days.
*Following sale periods and holidays this can be up to 10 days.
UK: A standard charge of £1.99 is applied to all orders under £25, orders over this amount are free.
USA: A standard charge of $6 is applied to all orders under $50, orders over this amount are free.
EU: A standard charge of €5 is applied to all orders under €30, orders over this amount are free.
Please note international prices may fluctuate slightly due to exchange rate as all rates are set in GBP.
Need a replacement butterfly back for one of my silver earrings. Only £1 but postage added
The studs are beautiful. But the reason we had extra butterflies was because the original ones were very loose!
This company kindly sent me replacement backs after one of my brand new earrings fell out. Not only quick response but had them in a couple of days. Thank you very much Xx
I'd not had my new earrings long when I lost one of my butterfly backs. I was so happy that I was able to replace them.
Great service as usual.
Excellent service, really happy to be able to replace the butterfly back in the appropriate colour for my daughter's favourite studs.