We are a small, family run business and lovingly pack all of your orders by hand, so please allow up to 5-7* working days for your order to be received although we do aim for 3-5 days.
*Following sale periods and holidays this can be up to 10 days.
UK: A standard charge of £1.99 is applied to all orders under £25, orders over this amount are free.
USA: A standard charge of $6 is applied to all orders under $50, orders over this amount are free.
EU: A standard charge of €5 is applied to all orders under €30, orders over this amount are free.
Please note international prices may fluctuate slightly due to exchange rate as all rates are set in GBP.
I suffer very severely with allergies and infections caused by earrings and jewellery. I tried Solace Jewellery on a whim thinking that the earrings were so pretty they were worth a try. When my little heart Huggies and studs arrived I was super impressed with the quality and cute little pouches they were packaged and decided to try them in my ears. An afternoon passed and no reaction, I was impressed so decided the ultimate challenge left them in overnight. 2 weeks later… still nothing so I ordered more and also dealt with customer service with questions which were answered instantly. I am so impressed by the service and quality as well as the unique designs I am now awaiting my 4th order and a new jewellery case to keep all my treasure. It is so lovely, after over 10 years to be able to wear earrings again. Thank you Solace jewellery from the bottom of my heart To the tips of my earlobes x
This is my 4th order and I’m still looking at more . I love the earrings I have bought , stylish and no sorenesss for newly healed piercings . Will be back for more and keep up the good work ❤️
Every earring has led to green sore ears and infection, in me, my daughted and my friend. Sad to say that a one hundred pound order will all be going in the bin.
I am really surprised to hear this as our jewellery woks for over 95% of customers. I can only apologise and if you return the jewellery to us we will refund you under our happiness guarantee.
I have had years of irritated ears when I try and wear earrings, but with these titanium ones I can leave them in for weeks on end with no reaction. Love the design. I’ve bought lots of designs now as I am so happy with them.