We are a small, family run business and lovingly pack all of your orders by hand, so please allow up to 5-7* working days for your order to be received although we do aim for 3-5 days.
*Following sale periods and holidays this can be up to 10 days.
UK: A standard charge of £1.99 is applied to all orders under £25, orders over this amount are free.
USA: A standard charge of $6 is applied to all orders under $50, orders over this amount are free.
EU: A standard charge of €5 is applied to all orders under €30, orders over this amount are free.
Please note international prices may fluctuate slightly due to exchange rate as all rates are set in GBP.
These earrings have left my daughters ears in a terrible state. To the point we've had to remove completely & now are unable to get earrings back in. No refund offered for a product that promote how they are hypoallergenic & help ears heal. Very disappointed all around with product & after sakes service
Hi Donna, I'm really sorry to hear about your daughter experence. We haven't received any emails from you regarding the issue, only an email asking for a tracking number which we provided and you confirmed you have received the parcel.
Can you send us an email describing what happened exactly please and we will do our best to advise.
An easy to use website, efficient after order communication, prompt delivery, great product. Thank you
I got my ears pierced for the first time a couple months back and I've had such a difficult and challenging time with them! Had severe pain, discomfort, infection (everything you could think of and I thought earrings weren't for me). Eventually, after seeking some medical advice to try some hypoallergenic ones, I saw a advent for solace jewellery. Everything changed once I ordered these. No more pain, discomfort or infection. I can sleep pain free and actually embrace and enjoy the process of having my ears pierced! The jewellery itself is so pretty compared to ones you can buy in a shop, they even sparkle when the light catches them, making them that little more extra special. Thank you so much! Would 100% recommend.
I've always had to be careful with the type of earrings I buy as my ears just get irritated by the material. That is until I came across solace. What an abosolute find. I've trialled the earrings for some time now and I'll certainly be coming back for some new sets
I loved the packaging so thoughtful, love these earrings