We are a small, family run business and lovingly pack all of your orders by hand, so please allow up to 5-7* working days for your order to be received although we do aim for 3-5 days.
*Following sale periods and holidays this can be up to 10 days.
UK: A standard charge of £1.99 is applied to all orders under £25, orders over this amount are free.
USA: A standard charge of $6 is applied to all orders under $50, orders over this amount are free.
EU: A standard charge of €5 is applied to all orders under €30, orders over this amount are free.
Please note international prices may fluctuate slightly due to exchange rate as all rates are set in GBP.
Hello. There seems to be a problem with my order. I placed the order over a month ago, but I have not received a package yet. By tracking my order, I am seeing that the package is still in the United Kingdom (until the last update on November 11th), even though I placed the order 42 days ago to be delivered in Cyprus. Is your shipping normally this slow or is there something wrong with my order? Is there anything I need to do?
Thank you for your help.
Hi Dora, I am really sorry for the delay. We have been in touch with Royal Mail regarding this and have resent your order. We don't usually have issues with international orders but now and then one seems to get lost. We really apologise about this and hope you receive this parcel quickly and love your jewellery.
The earring charms look great on my new hoops and haven't tarnished at all.
Beautiful dainty charms. Can be worn on hoops to switch up your earrings.
Solace jewellery has become my favourite even though I don’t have allergic reactions to other metals this jewellery is always good quality, well packaged and the service is always really good. I’ve bought from here numerous times now and I’ll definitely continue to do so.
I was so happy when Solace brought out charms - I'd been wanting something like this for ages to go on my hoops that normally have a star and moon on! They are gorgeous little charms and I love being able to make my earrings look completely different by adding these - I've also bought the star ones too!