We are a small, family run business and lovingly pack all of your orders by hand, so please allow up to 5-7* working days for your order to be received although we do aim for 3-5 days.
*Following sale periods and holidays this can be up to 10 days.
UK: A standard charge of £1.99 is applied to all orders under £25, orders over this amount are free.
USA: A standard charge of $6 is applied to all orders under $50, orders over this amount are free.
EU: A standard charge of €5 is applied to all orders under €30, orders over this amount are free.
Please note international prices may fluctuate slightly due to exchange rate as all rates are set in GBP.
Unfortunately it’s just too big for a cartilage piercing, very nice jewellery but looks far too large for the ear
My stud looked brilliant, fitted well however came loose after a few hours, fell out but I managed to replace. This happened 3 times and I then lost the stud. Contacted customer service via email and Facebook messenger but unfortunately no reply.
Sorry to hear this Denise, we are up to date with emails and I cannot see your email in our system. Could you please check you have sent it to the correct email address?
Single Pearl Prong Set Triangle Cartilage Hypoallergenic Stud
Such a pretty bar, however just too fiddly to actually use. My partner tried to help me but it was impossible to fasten.
Such a pretty bar, however I couldn’t get it into my conch as the fastening was so fiddly. My partner tried to help but it was just impossible..
Sorry to hear that, cartilage earrings can be tricky. Please email email@example.com and we can advise further or arrange a different earring for you.