We are a small, family run business and lovingly pack all of your orders by hand, so please allow up to 5-7* working days for your order to be received although we do aim for 3-5 days.
*Following sale periods and holidays this can be up to 10 days.
UK: A standard charge of £1.99 is applied to all orders under £25, orders over this amount are free.
USA: A standard charge of $6 is applied to all orders under $50, orders over this amount are free.
EU: A standard charge of €5 is applied to all orders under €30, orders over this amount are free.
Please note international prices may fluctuate slightly due to exchange rate as all rates are set in GBP.
Flimsy rubbish. Has gone green in my ear.
This is great and really kind to my sensitive ear. A little tricky to get in but looks great in position.
A very pretty earing that I bought for my tragus piercing. However it is not easy to close the earing once it is in the ear. I wont wear it as Im worried it will fall out due to not being closed properly.
Sorry to hear that, have you tried using a pair of tweezers to close as this can make it easier? If not, please contact us at email@example.com and we can advise further/ arrange a return.
I spent an hour trying to put this into my daith piercing, I gave up after the hoop got all bent out of shape and got stuck in my ear! I have a bendable hoop which I needed to replace and that one is really easy to put in and take out that is also a solace jewellery hoop. This hoop is very stiff and impossible to close with the heart on. I have one very red and bleeding piercing.
I have managed to get it in my lower helix piercing, which was just as tricky, the heart kept falling off and you can’t close the hoop enough to keep the heart in place.
Such a shame as it’s a beautiful hoop.
Sorry to hear that Emily. Cartilage earrings are quite fiddly in general and harder to manipulate due to the nature of the metal, it is stronger than sterling silver or softer gold, (but that's what gives it all of the other benefits). Sorry for the experience, we would recommend a pair of tweezers to manipulate the jewellery and someone else to help with the placement to hopefully mitigate these problems.
Very pretty but very hard to put in, I haven’t really been able to wear this one due to trying to put it in then close it so it stays on
Hi Lauren, I am sorry to hear you have had issues with this hoop. Cartilage studs can be tricky, if you would like to exchange for a different style please email firstname.lastname@example.org and we can arrange that for you.